Hooseng.com pays for your shipping, therefore you are not charged for it! For the most part our items are shipped though Standard Shipping at your door and in the case of an apartment building, they will be delivered at the building's manager office/mail room/leasing office or lobby. Have in mind that freight (the big stuff) items are curbside delivery only, which means that the carrier/driver is not responsible for in-house delivery and/or any required assembly. Make sure neighbors, family and/or friends are there to assist you if needed.
SCHEDULING AND TRACKING OF SHIPMENTS
You will receive an email notification when your order has left our local warehouse.
For delivery by FedEx/UPS, you will be provided with the tracking information in the email.
For delivery by our specialized carriers, you will be contacted to confirm a delivery date and timeframe.
Every single order ships worldwide for free. We are dedicated to providing fast, safe and reliable delivery services.
Contact us via emailsupport@hooseng.com. We offer fast, reliable cutomer service 24 hours a day.
Free returns for quality issues. If there are non-quality issues, you will have to bear the shipping costs.
We use durable materials like substantial wood frame, luxury oil wax leather and reclaimed fibers.
